Legal

Privacy Policy

This placeholder policy explains how we intend to handle your information. It will be finalised with legal counsel before launch.

Last updated: placeholder date

1. Information we collect

We collect the details you provide when booking a service — your name, mobile number, email, service address and area in Vijayawada — along with basic usage information such as pages visited and services viewed.

2. How we use your information

Your information is used to match you with a suitable service partner, confirm and schedule bookings, provide customer support, share service updates and improve our catalogue and coverage.

3. Sharing with service partners

When you confirm a booking, we share only the details required to complete the job — your name, contact number, address and service notes — with the assigned partner. Partners are contractually required to keep this confidential.

4. Data retention

Booking records are retained to maintain your service history and resolve disputes. You may request deletion of your account data at any time by writing to our support team.

5. Security

We apply reasonable technical and organisational measures to protect your data. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

6. Cookies and analytics

We may use cookies and analytics to understand how the site is used and to improve performance. You can control cookies through your browser settings.

7. Your rights

You may access, correct or delete your personal information, and opt out of promotional messages, by contacting support@purnalocalservices.in.

8. Contact us

For any privacy-related question, write to support@purnalocalservices.in or reach our office at Purna Local Services, Purna Tech Solutions Building, Amritha Apartments Road, Bhavanipuram, Vijayawada.